Client Care Representative
Geneviėve was born and raised in Cornwall, ON where she attended Ecole Secondaire Catholique La Citadelle. Since she was a child, Gen has been passionate about caring for others. This passion lead her to study in the Personal Support Worker (PSW) program at St. Lawrence College. For the past 15 years, she was employed as a PSW at The Glen Stor Dun Lodge, where she met many amazing and interesting souls.
While working as a PSW, Genevieve’s motto was to take care of her patients the way she would want her family taken care of. This, along with her ideals to always be kind and patient, love others, and never judge, are the principles that Genevieve lives by, and the qualities you will see in her as you enter Cotton Mill Rehab. At the clinic, Genevieve operates as our client care representative, always welcoming clients, answering any questions about the clinic you may have, and is responsible for booking and processing billing. Hers is the comforting voice you will hear when you call the clinic. She does all this with a smile, ensuring that you always feel welcome and that you receive the services and care that you are searching for.
Recent Articles by Geneviève Lauzon
A NOTE FROM GEN Good morning! As most of you already know my name is Genevieve. I am proud to say I’m the receptionist here at Cotton Mill Rehab. One of my favourite parts of my day is greeting our clients. I am always here to make sure you are booked in with the...